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Help Center

Answers on shopping, stores, products, orders, payments, delivery, and your account — all in one place.

Getting Started

Create your account and find your way around.

Customer
Store Owner
Wholesaler
Home Business

Remise is an e-commerce and local shopping platform that connects customers with nearby stores, wholesalers, and home businesses. Search for products, compare prices from nearby sellers, choose a store, select a delivery method, and place an order.

Finding Products

Search, speak, or scan — however you shop.

Tap the mic to search by voice
Scan or upload a product list

Comparing Nearby Stores

Let Remise find the best price close to you.

Orders

From cart to confirmation.

How do I place an order?

  1. 1Enter or scan your product list
  2. 2Select the search distance
  3. 3Compare nearby stores
  4. 4Select a store
  5. 5Select your delivery method
  6. 6Select your payment method
  7. 7Confirm your order

Delivery Options

Choose how you want to receive your order.

Self Pickup

Visit the selected store and collect your order.

Home Delivery

The selected store prepares and delivers the order to your specified address.

Delivery availability, charges, and estimated delivery time may vary by store and location.

Payments & Pricing

Clear, upfront pricing with multiple ways to pay.

UPI / QR payment

Online payment gateway

Cash

Important: Always verify the payment amount and recipient details before completing a payment. For QR payments, the applicable store's payment QR code may be displayed during checkout.

Store Owner / Seller Help

Everything store owners, wholesalers, and home businesses can do.

Create and manage their store
Add products manually
Scan products
Bulk scan product lists
Manage stock
Set product prices
Manage customer / store-owner pricing where applicable
Manage UPI / payment details
Receive customer orders
Manage order status

Account & Security

Keep your details up to date and protected.

Still need help?

Contact support with your order ID and we'll take it from there.

Reach us through the support channel inside the app — include your order ID or relevant details whenever possible.

Get in touch